Frequently Asked Questions

General Questions

Jasmine is a free AI-powered real estate assistant available 24/7 to answer any real estate question you have — instantly, accurately, and in your language. Think of Jasmine as the smartest friend you have who happens to know everything about real estate in Canada and the United States.

Google gives you links. Jasmine gives you answers. Instead of sifting through dozens of websites, blog posts, and ads, you ask Jasmine directly and get a clear, conversational answer tailored to your specific question — in seconds.

Knowledge is leverage. When you walk into a conversation with an agent, a mortgage broker, or a lawyer already knowing your market, your numbers, and your options, you negotiate from a position of strength. Jasmine arms you with the research and information you need so no one can take advantage of you.

Anything related to real estate. What a home sold for. Whether now is a good time to buy or sell. What a clause in your purchase agreement means. What the market looks like in a specific neighbourhood. What your home might be worth. What questions you should be asking your agent. If it's about real estate, ask Jasmine.

Yes. Jasmine has access to real-time property data and public records across Canada and the United States. Ask about a specific address, a neighbourhood, or a city and Jasmine will pull the most current information available.

Yes! You can upload documents like offer agreements, inspection reports, or condo status certificates and Jasmine will read through them and explain what they mean in plain language — no legal jargon required.

Jasmine speaks over 100 languages fluently. Whether you prefer English, French, Mandarin, Punjabi, Spanish, or any other language, Jasmine will respond in the language you use — making real estate accessible to everyone.

Jasmine is perfect for first-time homebuyers, seasoned investors, renters exploring ownership, and anyone who wants fast, reliable real estate information without the pressure of talking to an agent. Real estate professionals also use Jasmine to research markets and serve their clients better.

No. Jasmine is an AI information platform. We provide publicly available real estate information for informational purposes only. Jasmine does not represent buyers or sellers and does not provide licensed real estate, legal, or financial advice. Always verify important decisions with a licensed professional.

Yes. When you're ready to take the next step, Jasmine can connect you with trusted licensed realtors, mortgage brokers, real estate lawyers, and home inspectors in your area.

Yes. Your first several questions require no account. Create a free account to unlock unlimited conversations with Jasmine.

Yes. Your chat history is never shared with advertisers, partners, or third parties. We collect only your name and email when you register. Read our full Privacy Policy for details.

Jasmine sources information from public records and real-time data providers and is designed to give you the most accurate and current information available. That said, AI can make mistakes and real estate markets move fast. We always recommend verifying important information with a licensed professional before making any major decision.

Jasmine is purpose-built for real estate. While general AI assistants know a little about everything, Jasmine knows everything about real estate — with access to real property data, market information, and a network of trusted industry professionals. Jasmine is not a general chatbot. Jasmine is your real estate intelligence platform.

Yes. You can clear your conversation history directly from the Jasmine chat interface by starting a new chat. To request permanent deletion of all your account data including conversation history held by our platform, email support@hellojasmine.io and we will process your request within 30 days.

Getting started is easy! Visit hellojasmine.io, type your real estate question into the chat, and Jasmine will respond instantly. No account needed, no downloads, no waiting — just quick answers.

Real Estate Agents

Unlike rule based chatbots, Jasmine uses conversational AI to engage and understand buyer and seller intent, answer questions naturally, and qualify leads through real conversations.

No. Jasmine is designed to help you capture and qualify leads from visitors to your website 24/7. These leads are then passed on to you to engage and does not replace the relationship between you and your clients.

Once a qualified lead is captured their information is delivered directly to your inbox ensuring you have all the necessary details to follow up and continue the conversation.

Unlike traditional chatbots, Jasmine is an agentic AI that can proactively guide conversations, understand buyer and seller intent, and gather valuable information such as buying timeline, budget, preferred neighborhoods, property requirements, and seller motivations. The result is more qualified leads and better insights for agents and brokerages.

Yes. Users can upload MLS sheets, listing screenshots, and pre-approval letters directly into the conversation. Jasmine can then analyze these documents and answer specific questions, helping clients better understand listings, financing context, and next steps.

Yes. Jasmine can be added to most real estate websites with minimal setup and we provide this service for free!

Yes. Jasmine can integrate with your existing IDX and VOW feeds, allowing visitors to search listings, explore properties, and ask detailed questions through natural conversation. Unlike generic chatbots, Jasmine is designed specifically for real estate and can leverage listing data to deliver a more intelligent property search experience while helping agents and brokerages capture and qualify leads.

ChatGPT and other chatbots are general purpose AI assistant. Jasmine is a real estate specific agentic AI platform built for websites. Jasmine can be embedded directly into agent and brokerage websites, connect to IDX and VOW listing feeds, qualify buyers and sellers, route leads to the appropriate agent, and engage visitors in over 100 languages. Rather than sending consumers to a third party AI tool, Jasmine keeps conversations, leads, and opportunities on your own website.

You can have Jasmine embedded on your website for as little as $129/month. Please see our pricing plans here.

Yes. If for any reason you're not satisfied with Jasmine, you can cancel your subscription at any time. There are no long term commitments, giving you the flexibility to use Jasmine on your terms.

Yes. Jasmine can be configured to answer questions about your listings, featured properties, upcoming open houses, communities, and local market information. You also have the ability to customize and train Jasmine on the information you want it to share with visitors, ensuring responses align with your business and expertise.

Jasmine can communicate with visitors in over 100 languages through both text and voice. Buyers and sellers can ask questions, search for properties, and engage with your website in their preferred language, creating a more natural and accessible experience while helping you capture opportunities that might otherwise be lost due to language barriers.

You receive 250 conversations per month included in your plan. If you exceed that, additional conversations are billed at $0.50 each.

Higher usage usually means higher engagement and more qualified leads being captured through your website.

Absolutely. Jasmine was built for busy agents who are out in the field, not sitting behind a computer. We handle all the setup and technical work for you, and once it’s live on your website it runs on its own, engaging visitors and capturing leads automatically.

Jasmine is designed to convert more of your existing website traffic into qualified leads by engaging visitors in conversation, understanding their intent, and capturing their information before they leave your site.

Jasmine captures both buyer and seller intent, including timeline, budget, location preferences, and property interest, helping you focus on serious, qualified opportunities instead of anonymous inquiries.

No. Jasmine is added on top of your existing website and works with what you already have. There is no redesign or platform change required.

Brokerages and Sales Teams

Jasmine is offered in four deployment levels depending on the size and goals of your organization.

Jasmine Widget: Adds an AI conversational widget to an individual agent website
Evolve: Adds an AI conversational layer to your existing website for small teams (up to 10 agents) with lead routing and team coordination
Scale: Adds an AI conversational layer to your existing website for up to 50 agents with analytics and routing across offices
Dominate: Adds an AI conversational layer for large brokerages and multi-office operations with over 50 agents.
Portal: Fully white-labeled standalone real estate portal powered by Jasmine’s technology allowing you the flexibility to create your own unique brand.

Consumer adoption of AI is rapidly increasing, and traditional real estate websites are becoming less effective at retaining, qualifying, and converting visitors into clients. Today's buyers and sellers expect instant answers, personalized recommendations, and conversational experiences rather than manually browsing listings and filling out contact forms.

By adding Jasmine to your existing website, you gain an Agentic AI platform that layers seamlessly onto your current digital presence—without requiring a complete website rebuild. Jasmine connects directly to your IDX and VOW feeds, allowing it to answer detailed real estate questions about active listings, neighborhoods, market conditions, and even sold home prices where permitted. It can engage visitors in over 100 languages through both text and voice, qualify leads automatically, recommend the right agents, and book consultations 24/7.

Rather than replacing your website, Jasmine transforms it into an intelligent real estate experience designed for how consumers increasingly expect to search, discover, and transact in an AI-driven world.

No. Consumers still want trusted professionals when making one of the largest financial decisions of their lives. Jasmine is designed to assist brokerages scale expertise, not replace it. It handles initial conversations, lead qualification, and agent matching so your agents spend less time chasing leads and more time serving serious buyers and sellers.

Traditional chatbots are designed to answer simple questions. Jasmine is a powerful Agentic AI platform built and trained specifically for real estate. It can guide entire client journeys, discuss listings, neighborhoods, financing options, schools, market conditions, sold prices, and agent recommendations while maintaining context throughout the conversation. The goal isn't simply answering questions—it's helping consumers move closer to a transaction.

Every conversation belongs to your brokerage. Jasmine captures, qualifies, and routes leads automatically to the most appropriate agent based on factors such as location, language, property type, price range, and specialty. Instead of distributing opportunities manually, your brokerage can ensure every lead reaches the right agent faster allowing for a quicker response to client inquiries .

Consumers don't just want an agent—they want the right agent. Jasmine can automatically recommend agents based on language, neighborhood expertise, property type, transaction history, specialty, and other factors. Better matches often lead to better client experiences and stronger conversion rates.

Yes. Jasmine was designed for modern brokerages operating across multiple teams, offices, and regions. It can be trained on your MLS data, active listings, local market knowledge, and agent roster across every market you serve while maintaining a consistent client experience.

Jasmine helps your brokerage and sales team deliver a better consumer experience. With Jasmine added to your website, brokerages can now engage visitors instantly, answering inquiries around the clock, provide personalized guidance, and convert more website traffic into qualified opportunities on every visit.

Yes. Jasmine can integrate with your existing IDX and VOW feeds, allowing visitors to search listings, explore properties, and ask detailed questions through natural conversation. Unlike generic chatbots, Jasmine is designed specifically for real estate and can leverage listing data to deliver a more intelligent property search experience while helping agents and brokerages capture and qualify leads.

Portal is designed for market leaders, mega teams, and growth-focused brokerages that want to own more of the consumer journey. Rather than relying on third-party portals to attract attention, Portal allows organizations to build their own branded destination where consumers can search listings, explore neighborhoods, connect with agents, and transact entirely within their ecosystem.

Yes. Portal is built on Jasmine's technology and customized around your brand identity. Your domain, agents, listings, markets, and customer relationships remain front and center throughout the experience. A small "Powered by Jasmine" attribution is included within the platform to acknowledge the underlying technology.

Jasmine helps engage consumers in more than 100 languages through both text and voice. This allows brokerages to serve and engage diverse communities more effectively and in turn attract a diverse group of clients and agents across your market.

Each package includes a set number of conversations per month. If you exceed your monthly allowance, additional conversations are billed according to your plan’s overage rate. For full details, please visit our pricing page here.

Higher usage usually means higher engagement and more qualified leads being captured through your website.

Since all brokerage websites are predominately different our setup fees vary depending on the complexity of your current systems and how Jasmine is integrated into your website and workflows. After a short discovery process, we provide a tailored setup quote based on your technical requirements, data sources, and implementation needs. This ensures the platform is properly configured for your brokerage’s structure and goals from day one. To find out how we can add Jasmine to your website please reach out to us here.

You can schedule a short discovery call with our team. We’ll review your current website, IDX/VOW setup, and lead flow process, then show how Jasmine would integrate into your brokerage to improve engagement, lead qualification, and agent routing. From there, we can outline a tailored implementation plan based on your markets, team structure, and goals. Please reach out to us here.